HELP & SUPPORT
What are your hours of operation?
Le J’s Hairwagon is available 24/7 via online shopping: www.lejhairwagon.com.
Mon - Fri: Appointments and Delivery
Saturdays: 12:00 pm – 6:00 pm
Location: 11927 Bissonnet Street, Houston Texas 77099
(Inside of Unique Beauty Salon)
What is the quality and the types/textures of 100% Virgin Human Hair Products?
Le J’s Hairwagon, has the highest quality of Virgin Human Hair products. Minimal shedding, no thinning, no odor.
What type and texture of 100% Virgin Human Hair Bundles and Closure are available?
Types: Peruvian, Brazilian, Indian, Malaysian, Cambodian, Mongolian, Russian Blonde, Burmese, Vietnamese or custom order types.
Textures: Kinky Curly, Straight, Body Wave, Deep Wave, and Loose Wave.
Hair Bundle Lengths: Some 8 inches on selected types. 10 inches up to 30 inches on 100% Human Hair Bundles.
Hair Closure and Frontal Lengths: 10 inches up to 26 inches in either: 4x4 dark lace closures and 4x13 dark lace frontal (known as 'ear to ear').
All 100% Virgin Human Hair products can be dyed, relaxed, curled and/or straightened without losing the products' quality.
***Le J’s Hairwagon can order any length and/or product that is not in stock and made available to you within a reasonable amount of time.
How Often Should I Wash My 100% Virgin Human Hair Bundle Or Closure?
We don’t recommending daily washing. Use any variety of dry shampoo to refresh and clean.
Use alcohol free and sulfate free shampoo and conditioner. Thoroughly dry your installation to ensure that your hair is completely dried.
How to Track My Order?
Email confirmation and/or text, will be sent to customer with tracking information.
Carriers: DHL, UBER, FEDEX, USPS, and/or UPS.
Items delivered to salons and/or hair professional establishment will require your stylist signature:
No product will be left without physical acceptance.
How Do I Contact The Courier?
Once you receive an email and/or text confirmation, you may contact the courier.
What are your Delivery Options?
Shipping will be made through authorized courier only.
Product ordered online (www.lejhairwagon.com) can be picked up at the shop:
11927 Bissonnet Street, Houston Texas, 77099 (Inside of Unique Salon) by appointments.
Pickup must be before 7:00 pm
Your order will be processed and shipped expeditiously. Products delivered to salons in the Houston, Texas and surrounding areas (within a 15 miles from storefront) must be coordinated through the store.
Do you provide international delivery?
We will ship internationally. However, items shipped to APO, AE, or FOBs will have limited tracking services.
What is Your Return Policy?
PLEASE CHOOSE YOUR PRODUCT CAREFULLY. ALL SALES ARE FINAL.
No exchange or return of product once the product leaves the store. No exceptions. Please choose your product carefully.
Le J's Hairwagon does not store any credit card information; which will require re-entry of information for each transaction.
Email information will never be shared, and/or sold.
Email addresses are not required to complete online transaction(s), but may be used to provide confirmation, and/or tracking information.